IT Application User Support Analyst
(Batam)
Responsibnilities:
- Provides IT application support across the defined scope (SAP and Local application), effectively requesting and/or executing corrective maintenance depending on the type of problem that affects the user.
- When required by the corporate teams, he/she will engage in the maintenance and evolution of the applications by coordinating with the corresponding corporate teams. Responsibilities may include interacting with key users to document the needs, assessing the business criticality and priority, and collaborating with the evaluation of solution alternatives.
- Participates in system implementations within the defined scope, by performing system testing, controlling local suppliers’ execution and collaborating with the user training.
- Participates in post-implementation activities to ensure proper communication and the availability of user's manuals, as well as monitoring the system utilization and operation, according to what has been established during the project. This also includes monitoring the correct operation of interfaces between corporate and local systems.
Requirement:
- Bachelor degree in Information Technology or Computer Science.
- Minimum 2 years of IT working experience in metallurgy, oil and gas, heavy equipment, or Manufacturing.
- Have experience at least level 1 support for SAP FICO, SAP PP, and SAP MM.
- Have experience in IT-IL process, preferably IT-IL Certified (foundation).
- Have understanding in IT Project Management and methodologies.
- Able to work as a team or individual.
- Fluent in Bahasa and English is a must.
- Will be placed in Batam.
Please send only your application letter, scan of ID, photograph, curriculum vitae & academic (max 100kb) transcript to: recruitmen.sea@tenaris.com
Received not later than 2 weeks after posting date; Please put “SAP BTM” as subject of your e-mail and Only shortlist candidates will be notified.
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